FAQ

QUADPAY PAYMENT:

Whistler Wheels has partnered with QuadPay to allow you to split your purchase amount into 4 Interest-Free Payments, spread over 6 weeks! Only 3 easy steps. 

  • Step 1: Choose QuadPay at checkout! Link your credit or debit card. Your card is charged automatically and there are no fees if you pay on time.
  • Step 2: Complete checkout. No long forms and instant approval.
  • Step 3: Pay over 4 equal payments. Enjoy your new set of wheels right away!

 

SAME DAY SHIPPING:

Whistler Wheels provides Same Day shipping for all orders that are in stock and placed before 1 PM PT. Orders within the continental US ship via UPS Ground and will take 3-5 business days to receive. Orders outside of the continental US will ship via UPS Standard, USPS, or DHL Express. 

 

STRUCTURAL WARRANTY:

Whistler Wheels offers a 1 Year Structural Warranty. To any of our customers who have a warranty issue, please contact us directly at info@whistlerwheels.com. Whistler Wheels warranty is only for the original purchaser. Please make sure all wheels are test fitted for proper fitment and brake clearance. Warranty does not cover the finish of the wheel. 

 

RETURN POLICY:

Please make sure the wheels are packaged in the original Whistler Wheels packaging. We will only accept returned wheels if they have not been mounted with tires. Once the wheels have been mounted with tires, they CANNOT be returned! Buyer is responsible for all shipping cost if wheels are approved for return. A 15% restocking fee will be applied to all non-defective returns. Unfortunately custom sets are not eligible for returns or refunds, all sales are final.

 

DUTIES AND TAXES:

Depending on the country to which you instruct us to ship your order, your order may be subject to import taxes, customs duties and fees and/or other similar types of governmental taxes. You are responsible for the payment of all such Duties and Taxes. We have no control over these charges as customs polices vary widely from country to country. 

 

WILL CALL - PICK UP / TEST FITTING:

Whistler Wheels offers free local pick up at our location. We also welcome test fitting of our wheels as long as you bring your own tools. Whistler Wheels will only be providing the wheels. Please call ahead of time to schedule an appointment.

 

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